User Identification : Device > User Identification > User Mapping : Palo Alto Networks User-ID Agent Setup : Cache

Cache
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Device > User Identification > User Mapping > Palo Alto Networks User-ID Agent Setup > Cache
To ensure that the firewall has the most current user mapping information as users roam and obtain new IP addresses, configure timeouts for clearing user mappings from the firewall cache. This timeout applies to user mappings learned through any method except Authentication Portal. For mappings learned through Authentication Portal, set the timeout in the Authentication Portal Settings (Device > User Identification > Authentication Portal Settings, Timer and Idle Timer fields).
To match usernames collected from User-ID sources even if a domain is not included, configure the firewall to allow matching usernames without domains. You should only use this option if the usernames in your organization are not duplicated across domains.
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Palo Alto Networks User-ID Agent Setup